FAQs

FAQs

Where can I buy Matcha Tea House Products?

Matcha Tea House Products currently only sells on this website matchatea.com.au.
We are working hard to expand our distribution and stockists, please check back regularly for updated stockists.

Are you Australian owned and operated?

Yes we sure are. We are currently based in the beautiful city of Sydney, NSW.

Is Matcha Tea organic?

Yes, our Premium Matcha Tea and Cooking Grade Matcha Tea are organically certified.

Are you organically certified?

Yes,we are organically certified by Japan Organic & Natural Foods Association (JONA) http://jona-japan.org/english/
As our Matcha Tea is sourced from the highly regarded Matcha tea growing and producing region of Uji, Japan, it was only natural for us to be certified by JONA who are globally recognised.

Can I pick up my order?

Not at the moment unfortunately. Currently we do not have a shop front, as we are a growing business we do not have the resources to man a store at this point in time.
Please check back regularly to find an updated list of stockists.

Why is Matcha Tea House more expensive than others mass produced products in the supermarket?

The quality between our products and that of our competitors is vastly different.
Here at Matcha Tea House we have very high standards which is why we only source the very best quality for our customers, which in turn means it comes at a higher cost.
The difference can be seen by comparing our product to any other Matcha Tea company on the market. By simply comparing our product beside any other, the vibrant green colour of our product can be immediately distinguished from the dull flat colour of any other product.

How is Premium Matcha Tea made?

Matcha is made from shade-grown tea leaves . This slows down growth and stimulates an increase in chlorophyll levels which turns the leaves a darker shade of green and causes the production of amino acids, in particular theanine.
Only the finest tea buds are hand-picked when harvesting. After harvesting the leaves are then rolled out before drying.
Finally the leaves are ground using stone mills. Grinding the leaves is a slow process, because the mill stones must not get too warm causing the aroma of the leaves to be altered. This is a very slow process, it may take up to one hour to grind 30 grams of matcha green tea.

What does ‘Matcha’ mean?

Matcha means ground tea, where ‘ma’ means ground, and ‘cha’ means tea.

What is the difference between Cooking Grade and Premium Grade Matcha Tea?

The highest grades of Matcha have a much more intense sweetness and deeper flavour than the standard or coarser grades of tea harvested later in the year. Higher quality Matcha green tea is picked earlier in the season which is why the colour is much brighter and more vibrant than poor quality Matcha which is picked later in the season from the remaining leaves.
The best way to compare the quality of Matcha Green Tea is to place the two different varieties side by side. The more vibrant the color of the Matcha green tea is, the greater likelihood of it being premium product.

Is postage/shipping available to my location?

Yes, we post worldwide.